Privacy Policy

Policy Updated: 20th October 2023

Belmont Children's Farm is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. Please take a moment to review this policy carefully. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information: We may collect personal information you provide when you fill in any booking form, make reservations, buy tickets or interact with our website. Depending on what you're looking or booking, the information may include anything from your name, email address, home address, age, gender, phone number, and billing information.

b. Automatically Collected Information: We may also collect information automatically, such as your IP address, browser type, and device information. This helps us understand how you interact with our website.

2. How We Use Your Information

We use your information for the following purposes:

a. Reservations: We use your personal information to confirm your bookings, provide services, and communicate with you about your reservations.

b. Marketing: With your consent, we may send you promotional emails and newsletters about our services, events, and special offers. You can opt out of these communications at any time by e-mailing us.

c. Website Improvement: We analyse collected information to enhance our website's functionality, usability, and content.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information. However, please understand that no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your interactions. You can manage your cookie preferences through your browser settings.

5. Sharing Your Information

We do not share your personal information with third parties, except in the following situations:

a. Service Providers: We may share information with trusted service providers who assist us in operating our website, conducting our business, or providing you with services.

b. Legal Obligations: We may disclose your information if required to do so by law or if we believe it's necessary to protect our rights, safety, or property.

6. Your Choices

You can opt out of receiving marketing communications from us in the emails we send. You may contact us to review, update, or delete your personal information.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the beginning of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Belmont Children's Farm
Address: The Ridgeway, Mill Hill, London, NW7 1QT
Email:
manager@belmontfarm.co.uk
Phone: 0207 318 4421

Thank you for trusting us with your information. We are committed to maintaining your privacy and safeguarding your data.